Lightroom Mobile - Presets and images deleted

New Here ,
Feb 14, 2021

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Hi! I had about 500+ images, as well as images that I used to save as presets, in my Lightroom mobile roll. Today I decided to upgrade from the free app to the premium, 4.99/month account and it closed out Lightroom mobile like it crashed. When I went in, I had an upgraded account with zero presets and pictures. Please tell me there is a way to rectify this, as I spent hours downloading, editing, and installing those presets 😭

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Crash or freeze, Presets or profiles, Problem or error

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