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Lightroom Mobile stuck on "loading"

New Here ,
Nov 03, 2018

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Hi, there.

My Lightroom Mobile app seem to be stuck on "loading" after the latest updates. No images actually loading. Worked great before. Any ideas?

Thank you.

Peter

I was able to get past the issue by doing an uninstall and reinstall of the app.

I have no issues since I did the above on the day after making my initial post was made.

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Problem or error, Sync

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Lightroom Mobile stuck on "loading"

New Here ,
Nov 03, 2018

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Hi, there.

My Lightroom Mobile app seem to be stuck on "loading" after the latest updates. No images actually loading. Worked great before. Any ideas?

Thank you.

Peter

I was able to get past the issue by doing an uninstall and reinstall of the app.

I have no issues since I did the above on the day after making my initial post was made.

Topics

Problem or error, Sync

Views

8.4K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Nov 05, 2018

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Hi Peter,

Sorry that Lightroom CC mobile app is not loading after the latest update. Could you please sign out of the app and sign back in to see if that helps? Also, are you working on an Android or iOS device?

Thanks,

Akash

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New Here ,
Nov 08, 2018

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I have the same issue with iOS 12 on a XSMax. Logging out and back in did not work.

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New Here ,
Nov 11, 2018

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My LR CC is now stuck on Loading.  I am on IOS 12 on an I phone X.  Tried logging in and out, plus rebooting the phone.  Has anybody had any luck with this problem?

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New Here ,
Nov 12, 2018

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I was able to get past the issue by doing an uninstall and reinstall of the app.

I have no issues since I did the above on the day after making my initial post was made.

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New Here ,
Nov 12, 2018

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I was wary about uninstall/reinstall my 12,000 pictures, but your solution worked. Thank you.

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Community Beginner ,
Jul 27, 2020

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I have done this & it works for maybe a few hours and then is stuck again. Has anyone else ran into this problem? Adobe needs to fix this. 

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