Lightroom mobile stuck on trial

[#1]

I have an Adobe Enterprise License for CC. I have access to all CC applications. When i install lightroom mobile on my cellphone and/or iPad they both say Im on a trial which is getting ready to expire. They are not recognizing that I have a subscription. I spoke with Adobe chat that had me uninstall and reinstall the mobile and desktop apps but that has not solved the issue. Im down to 7 days left on my trial.

[#2]

I have an Adobe Enterprise License for CC. I have access to all CC applications. When i install lightroom mobile on my cellphone and/or iPad they both say Im on a trial which is getting ready to expire. They are not recognizing that I have a subscription. I spoke with Adobe chat that had me uninstall and reinstall the mobile and desktop apps but that has not solved the issue. Im down to 7 days left on my trial.

[#3]

I have a similar issue, I purchased Photo CC, now it says my mobile has expired and I cant get any DNG images off my iPhone

[#4]

Same to you, Ross+Richard. I've just send you a private message.  -Guido/Lr Mobile QE

[#5]

I have just experienced the same issue

[#6]

I have the same issue. I have an enterprise account provided by my institution and I have been trying to get Lightroom mobile working properly for ages. My trial had expired, it has now been renewed for 30 days with the new release, but I have double checked and been assured that I should have access to full Lightroom mobile. I have also checked that it was not purchased with Kivuto (as I believe this can cause problems) - it wasn't.

[#7]

Hi Savanna. I've just send you a private message

[#8]

I have the same issue

[#9]

Yup, same issue here.

Bought cc but the mobile apps specifically lightroom mobile says trial mode.

Re-installed, signed out and in no luck.

Is a solution forthcoming?

[#10]

I've just send you a private message - Guido/ Lr Mobile QE