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Lightroom Mobile - Two "View Options" missing ("View EXIF" missing) AND "Paste Settings" not working

New Here ,
Jan 04, 2020

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Hi! I'm in the Lightroom Mobile app on an iPhone 7 Plus.
 
Problem #1: On a photo to edit, I'm in the menu that appears when you click the "..." at the top right corner of the screen. I'm under "View Options". There are, I've learned from researching in forums, supposed to be four different options available here. I have "Show Info Overlays" turned on. I only have two options! I have "Show/Hide Info" and "Show/Hide Historgram". But, I am missing the "Show EXIF" option (which I really need!!!) and I have forgotten what the fourth option is, but I'm missing it, too. I should have the latest versions of the app/everything, and my account is definitely paid for, so I'm not sure why I'm missing two of the options - any ideas how I can get them to show up?
 
Problem #2: As I'm playing around with it right now, I'm noticing the "Copy Settings" function appears to work (I get a notification that my settings have been copied to the clipboard), but the "Paste Settings" function does not appear to work -- the "Paste Settings" button becomes available to let me press it, but then the settings do not actually paste. I've tried exiting and re-opening the app, and I've tried re-starting my phone. Any ideas?

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Bug, Feature request, How to, iOS, Performance, Problem or error

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Lightroom Mobile - Two "View Options" missing ("View EXIF" missing) AND "Paste Settings" not working

New Here ,
Jan 04, 2020

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Hi! I'm in the Lightroom Mobile app on an iPhone 7 Plus.
 
Problem #1: On a photo to edit, I'm in the menu that appears when you click the "..." at the top right corner of the screen. I'm under "View Options". There are, I've learned from researching in forums, supposed to be four different options available here. I have "Show Info Overlays" turned on. I only have two options! I have "Show/Hide Info" and "Show/Hide Historgram". But, I am missing the "Show EXIF" option (which I really need!!!) and I have forgotten what the fourth option is, but I'm missing it, too. I should have the latest versions of the app/everything, and my account is definitely paid for, so I'm not sure why I'm missing two of the options - any ideas how I can get them to show up?
 
Problem #2: As I'm playing around with it right now, I'm noticing the "Copy Settings" function appears to work (I get a notification that my settings have been copied to the clipboard), but the "Paste Settings" function does not appear to work -- the "Paste Settings" button becomes available to let me press it, but then the settings do not actually paste. I've tried exiting and re-opening the app, and I've tried re-starting my phone. Any ideas?

Topics

Bug, Feature request, How to, iOS, Performance, Problem or error

Views

412

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New Here ,
Jan 04, 2020

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Also - my ability to add stars/ratings randomly disappeared while I was messing around with settings. Argh! Any one have help to offer here? I'm trying to chat with their customer support and receiving really poor quality assistance, so I'm really hoping to find some here!!

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Adobe Employee ,
Jan 06, 2020

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Are these your own photos, in your own account?  Or are these photos in a shared album, another person's album you are invited to and trying to browse?

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New Here ,
Jan 14, 2020

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They are my photos, in my own account.

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Adobe Employee ,
Jan 07, 2020

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Regarding #1: once you have the info overlay appear you can change to Exif info via single tab on the overlay-text

Regarding #2: could it be that you missed to choose e.g. Select All form the copy-dialog and therefore certain aspects of your edits have not been pasted

Stars/ratings can be set via the Rate&Review room. Just switch from the top left Edit to Rate&Review. In addition you can also set the stars/ratings from within the Info section. Just navigate via the top left menu from e.g. "Edit" to "Info"

Hope this helps. - Guido/ Lr Mobile QE

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New Here ,
Jan 14, 2020

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Regarding #1: OH!!! I hadn't tried a single tap. I was only using a double tap, so it just kept switching between the histogram and the other overlay (one without the EXIF info). Now, it's working every time with a single tap and I have all the info I want. Awesome. Thanks.

 

Regarding #2: Ahhhhh - I must have accidentally swiped something before that had me thinking I could do it another way. This works. Easy. Thanks. 🙂

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