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Lightroom Mobile v. 3.10 SFFEC9 - no back camera flash support on iPhone X

New Here ,
Jan 06, 2018

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It seems there is no way to use back camera flash on iPhone X. With front camera simulated flash is working well. Is any way to resolve this issue?

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Lightroom Mobile v. 3.10 SFFEC9 - no back camera flash support on iPhone X

New Here ,
Jan 06, 2018

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It seems there is no way to use back camera flash on iPhone X. With front camera simulated flash is working well. Is any way to resolve this issue?

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Jan 06, 2018 0
Adobe Community Professional ,
Jan 07, 2018

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This seems to be a known issue with DNG, and it affects other RAW capture programs as well. So it seems to be something related to iOS or the iPhone X, and not specifically Lightroom.

You can can work around this by switching to JPG when you need to use flash; and we can hope Apple will help apps to enable this soon.

Mike

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Jan 07, 2018 1
New Here ,
Jan 07, 2018

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"Mike: and it affects other RAW capture programs as well"

Before I posted this question to the forum I tried the same with 645Pro - application what I am using for a very long time. It also supports DNG. I don't know how it works but you may use flash with the back camera. However, Exif informs "flash did not fire" even you may see the flash activity on the picture. 🙂

It seems to be something really wrong with X.

Tomek

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Jan 07, 2018 0
New Here ,
Jan 27, 2018

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It seems I am having the same issue with my iPhone 8 Plus. flash doesn’t enable when I’m using both front and back camera. Really frustrating. Tried to reinstall it and still had the same issue. Changed and toggled between all modes possible and still nothing. Initially thought it was a feature that came with the premium and wasn’t mentioned. But I paid and still nothing....

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Jan 27, 2018 0
Adobe Community Professional ,
Jan 27, 2018

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As I mentioned above, this is an issue with iOS 11. If you change to JPG mode, the flash is enabled, but in DNG mode, it’s greyed out. This is a problem with iOS, not with Lightroom. I hope it is fixed soon.

Mike

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Jan 27, 2018 0
Adobe Employee ,
Apr 23, 2018

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That is correct, and it was fixed in iOS 11.3. This enabled us to fix it in Lightroom CC in the recently released version 3.2.1. Please give that a try and let us know if you are still experiencing the issue. Thanks!

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Apr 23, 2018 2
New Here ,
Dec 20, 2018

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Hi is this issue resolved yet ? I have a subscription to LR and have downloaded the mobile app which I am really enjoying but the flash is disabled when shooting RAW . Just a bit frustrating.

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Dec 20, 2018 0
Adobe Community Professional ,
Dec 20, 2018

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Hi Timg,

What phone do you have? As mentioned above, for iPhone X, this was fixed with iOS 11.3. However, I’ve read that the newer iPhone XS with iOS 12 has this issue all over again, and Adobe is working with Apple on a fix that is yet to be released.

For the record, my iPhone X (not XS) works just fine with iOS 12.1 and flash with RAW.

Mike

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Dec 20, 2018 0
New Here ,
Dec 20, 2018

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I have a brand new XR and the LR realease is 4.1.0 so no idea why flash is greyed out .

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Dec 20, 2018 0
Adobe Community Professional ,
Dec 23, 2018

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Sorry, I meant to say the new series which include XS, XS Max,and XR all have this problem. I read here in the forums somewhere (a post response from an Adobe staffer) that Adobe were not able to solve this with the latest 4.1 release, but were aware of it and working on it.

Mike

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Dec 23, 2018 0
New Here ,
Dec 23, 2018

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Thanks Mike.

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Dec 23, 2018 0