Lightroom Mobile Wont Allow Login

[#1]

I have a Creative Cloud subscription.  When I go to sign in as per the instruction top left in Lightroom, I get a box that says connecting, and a circular wheel that just keeps turning.  How can I get this fixed?

Thanks,

alan

[#2]

I have a Creative Cloud subscription.  When I go to sign in as per the instruction top left in Lightroom, I get a box that says connecting, and a circular wheel that just keeps turning.  How can I get this fixed?

Thanks,

alan