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Lightroom Mobile

New Here ,
Apr 29, 2020

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I entered my lightroom mobile app today to find a timer counting down the number of days remaining on my free trial. I did not activate the free trial. How can i stop it as i have no desire to purchase the premium version? How and why has it activated itself ? What will happen after the free trial is over? will i be automatically billed? Will i still be able to use the free features that were previously available?

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Account management, Billing, CC FAQ, Creative Cloud, Installation, New user

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Lightroom Mobile

New Here ,
Apr 29, 2020

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I entered my lightroom mobile app today to find a timer counting down the number of days remaining on my free trial. I did not activate the free trial. How can i stop it as i have no desire to purchase the premium version? How and why has it activated itself ? What will happen after the free trial is over? will i be automatically billed? Will i still be able to use the free features that were previously available?

Topics

Account management, Billing, CC FAQ, Creative Cloud, Installation, New user

Views

257

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Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 29, 2020 0
Adobe Employee ,
Apr 30, 2020

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Hi,

You are not mentioning which OS you are on.
Can you please share a screen shot of the timer?

In case this would be an App Store trial that you have activated unintentionally:
https://support.apple.com/en-us/HT202039 the link will bring you to an Apple page that on tap on the button will open up the settings on your device.

Thanks,
Ignacio

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Apr 30, 2020 0