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Lightroom photos and presets not syncing to new phone

New Here ,
Sep 05, 2020

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I have the iphone 8 and iphone 11. I have lightroom downloaded on both phones and logged into the same lightroom account on both phones. Both phones are backed up and i can see all photos and presets on my iphone 8 but nothing is on my iphone 11 lightroom app. I want all the photos and presets to be on my iphone 11. How do I do this? 

 

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Lightroom photos and presets not syncing to new phone

New Here ,
Sep 05, 2020

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I have the iphone 8 and iphone 11. I have lightroom downloaded on both phones and logged into the same lightroom account on both phones. Both phones are backed up and i can see all photos and presets on my iphone 8 but nothing is on my iphone 11 lightroom app. I want all the photos and presets to be on my iphone 11. How do I do this? 

 

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Sep 05, 2020 0
Adobe Community Professional ,
Sep 05, 2020

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I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.


I hope this helps. Best of luck to you.

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Sep 05, 2020 0
greule LATEST
Adobe Employee ,
Sep 07, 2020

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Are you signed-in to Lr with the same Adobe-id which you are using for this forum? Just asking since I noticed from our server-side that this Adobe-id is connected to a free Lr account which means none of the data is backed-up. - Guido / Lr Mobile QE

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Sep 07, 2020 0