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Lightroom presets not working on huawei p30 pro

New Here ,
Jan 14, 2020

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I recently purchased a huawei p30 pro but it seems that the presets that i downloaded .dng are not working on this phone. I used before a samsung phone and it was all good. Why it's nof working on huawei? 

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Lightroom presets not working on huawei p30 pro

New Here ,
Jan 14, 2020

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I recently purchased a huawei p30 pro but it seems that the presets that i downloaded .dng are not working on this phone. I used before a samsung phone and it was all good. Why it's nof working on huawei? 

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Presets or profiles, Problem or error

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788

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Adobe Employee ,
Jan 14, 2020

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Moved to Lightroom mobile community

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Adobe Community Professional ,
Jan 15, 2020

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Would you be able to provide some more information on why they are not working (won't import, won't create preset, won't apply, not visible etc.) to give someone in the community a better chance of helping you?

 

Also at which stage of the workflow are they not working?

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New Here ,
Jan 15, 2020

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I downloaded the. dng preset and it doesn't open unfortunately. in lightroom it doesn't work if i copy/paste the preset on a picture. do i need some settings or i can't use presets on this phone? 

 

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Adobe Community Professional ,
Jan 15, 2020

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So you downloaded (a purchased, I guess) dng image file.

 

Then imported into Lightroom Mobile.

 

If the dng file has settings embedded, you should be able Create Preset when you are viewing the file.

 

But this doesn't work?

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New Here ,
Jun 11, 2020

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Hi,  I have the same problem. I gave a DNG to my friend. She has a Huawei. And she can not save the preset nor does copy past work.. is there another way for huawei? 

Thanks in advance! 

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New Here ,
Jul 19, 2020

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I'm encountering the same problem now with my P30 Pro. I saved a .dng file on my phone but it's not showing when I try to add photos in Lightroom Mobile. Kindly help us on this.

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Kris0D4D LATEST
New Here ,
Aug 19, 2020

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Hello - I'm experiencing same issues with my Huawei P30 Pro.

 

I bought some presets and I saved them in my Lr app, but when trying to apply any of these presets to my pictures, editions are not getting reflected. Please provide support on this. I have tried for months. Same presets works correctly for other devices, but not for this specific model of mobile phone. 

 

Thanks! 

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