Lightroom web - I switch download on but it turns it off

New Here ,
Feb 12, 2020

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I use lightroom web to share photos.  I go into options, select share with all, select allow download, close it and reopen it and it has turned allow download back off.  Help!

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Import and share

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Lightroom web - I switch download on but it turns it off

New Here ,
Feb 12, 2020

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I use lightroom web to share photos.  I go into options, select share with all, select allow download, close it and reopen it and it has turned allow download back off.  Help!

TOPICS
Import and share

Views

99

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 12, 2020 0
New Here ,
Feb 12, 2020

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This has only happened with my las two doanloads out of twenty.

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Feb 12, 2020 0
Adobe Employee ,
Mar 05, 2020

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Hi,

I haven't been able to reproduce this issue. I was wondering if you could provide some more information. For example, what browser and OS are you using? Is this only with new albums where you just enabled sharing or is it with existing albums? If it happens again, can you check the browser console for errors and copy/paste them here? To check the console, right click in your browser and choose Inspect Element, choose the Console tab and look for Errors. A screenshot or copy of the error text would help us debug the issue.

 

Thanks,

Richard

Sr QE Lightroom ecosystem

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Mar 05, 2020 1