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Hi all,
i recently switched from my iPhone SE to an iPhone 8 Plus. Of course I re-installed Lightroom for iOS again, because i simply love it to prepare my pictures on the go. I usually sync via WiFi to keep my data and don't let the phone work in the background.
Unfortunately on my iPhone 8 Plus with iOS 11.2.1 installed i'm experiencing a draining battery as soon as i start to edit a picture in Lightroom. Per Picture, I can count up to 2% of battery- i haven't had that on my iPhone SE with iOS 10.3.3.
Any Ideas or is that maybe a known problem?
Thanks,
Nino
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I don't do anything Apple, but I do see periodic mention of iPhone battery problems in online news
You might Google to find articles about iPhone battery problems
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Thanks for the heads-up about this. I'm aware of the ongoing discussion in the media, but I think this my current issue has nothing to do with that.
On my other devices, an iPhone and also an iPad Pro the Software is doing a pretty awesome job when it comes to the battery.
Anyway thanks for your idea!
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Different hardware and different operating system MAY mean the application is working differently
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So I've tested the Lightroom iOS App on several devices now.
On my iPhone 8 Plus with iOS 11.2.1 the app is draining the battery very fast as described. Hardly 2% per picture; it's hard to tell. I assume when I'm working on a picture i usually spend 5-7 Minutes in the app and it's just draining.
On my iPhone SE with iOS 10.3.3 i can use the app without any notable battery drain.
On my iPhone 7 with iOS 11.2 the app is working fine without any notable battery drain.
On my iPad Pro 10' with iOS 11.2.5 Beta 7 installed it's working as usual.
Is anyone aware of the fact that maybe the app is consuming more ressources on a iPhone 8 Plus?
Best,
Nino
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Hi,
could you let us know exactly what you are doing when the draining occurs?
It would help a lot if you could answer the following questions:
Thanks,
Ignacio
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Hi ibarrien,
i'm happy to answer your questions:
1. The images are available on the actual device in the iOS Gallery as well as in the Lightroom App.
2. No, iCloud has been disabled for all Photos / Gallery.
3. On my iPhone 8 Plus in Flight-Mode the App is still consuming the same amount of battery.
4. In the app I work only with Smart-Previews. I've never used something else.
5. Selective, Cropping, Light, Color and Effecrs are the common used parts. Don't nail me on that, but i assume that
Selective could be a problem.
6. The cloud Icon shows "All synced and backed up".
7. Before upgrading I usually wait a couple of days. As I mentioned above, I experience totally different behaviour while using different
devices with different iOS Versions.
If you need any more information or screenshots, please let me know.
Nino
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Hi,
I've pinged you privately for more info.
Thanks,
Ignacio
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I've send you the information you've asked for. Was it helpful for you?
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Hi,
sorry but I haven't seen any logs yet.
Where did you send them exactly?
Thanks,
Ignacio
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Hi Ignacio,
i've send the logs directly to you.
Best regards,
Nino