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Lightroom with iOS 11 - Battery drain?!

New Here ,
Jan 20, 2018

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Hi all,

i recently switched from my iPhone SE to an iPhone 8 Plus. Of course I re-installed Lightroom for iOS again, because i simply love it to prepare my pictures on the go. I usually sync via WiFi to keep my data and don't let the phone work in the background.

Unfortunately on my iPhone 8 Plus with iOS 11.2.1 installed i'm experiencing a draining battery as soon as i start to edit a picture in Lightroom. Per Picture, I can count up to 2% of battery- i haven't had that on my iPhone SE with iOS 10.3.3.

Any Ideas or is that maybe a known problem?

Thanks,

Nino

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Lightroom with iOS 11 - Battery drain?!

New Here ,
Jan 20, 2018

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Hi all,

i recently switched from my iPhone SE to an iPhone 8 Plus. Of course I re-installed Lightroom for iOS again, because i simply love it to prepare my pictures on the go. I usually sync via WiFi to keep my data and don't let the phone work in the background.

Unfortunately on my iPhone 8 Plus with iOS 11.2.1 installed i'm experiencing a draining battery as soon as i start to edit a picture in Lightroom. Per Picture, I can count up to 2% of battery- i haven't had that on my iPhone SE with iOS 10.3.3.

Any Ideas or is that maybe a known problem?

Thanks,

Nino

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Jan 20, 2018 0
Most Valuable Participant ,
Jan 20, 2018

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I don't do anything Apple, but I do see periodic mention of iPhone battery problems in online news

You might Google to find articles about iPhone battery problems

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Jan 20, 2018 0
New Here ,
Jan 20, 2018

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Thanks for the heads-up about this. I'm aware of the ongoing discussion in the media, but I think this my current issue has nothing to do with that.

On my other devices, an iPhone and also an iPad Pro the Software is doing a pretty awesome job when it comes to the battery.

Anyway thanks for your idea!

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Jan 20, 2018 0
Most Valuable Participant ,
Jan 20, 2018

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Different hardware and different operating system MAY mean the application is working differently

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Jan 20, 2018 0
New Here ,
Jan 25, 2018

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So I've tested the Lightroom iOS App on several devices now.

On my iPhone 8 Plus with iOS 11.2.1 the app is draining the battery very fast as described. Hardly 2% per picture; it's hard to tell. I assume when I'm working on a picture i usually spend 5-7 Minutes in the app and it's just draining.

On my iPhone SE with iOS 10.3.3 i can use the app without any notable battery drain.

On my iPhone 7 with iOS 11.2 the app is working fine without any notable battery drain.

On my iPad Pro 10' with iOS 11.2.5 Beta 7 installed it's working as usual.

Is anyone aware of the fact that maybe the app is consuming more ressources on a iPhone 8 Plus?

Best,

Nino

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Jan 25, 2018 0
Adobe Employee ,
Jan 25, 2018

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Hi,

could you let us know exactly what you are doing when the draining occurs?

It would help a lot if you could answer the following questions:

  1. Have these images been imported on the actual device or have they been imported by other devices?
  2. If on the actual device: do you work a lot with iCloud? I.e. are you importing images that come from the iCloud?
  3. If you e.g. set the device into Flight mode and work with already imported images,  do you still experience the same problem?

  4. Are you working with Originals or Smart Previews? You can see this when entering the info section in Loupe.
  5. Since you are mentioning edits, what kind of edits do you do?

  6. It would help to see what you see when tapping on the cloud icon. It will show you if you are importing images, synching or merging e.g. HDR's.

  7. Is there a particular reason why you haven't updated to 11.2.5 on this device? It would help ruling out that in the case of an iOS bug, that Apple hasn't fixed it.

Thanks,

Ignacio

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Jan 25, 2018 0
New Here ,
Jan 25, 2018

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Hi ibarrien,

i'm happy to answer your questions:

1. The images are available on the actual device in the iOS Gallery as well as in the Lightroom App.

2. No, iCloud has been disabled for all Photos / Gallery.

3. On my iPhone 8 Plus in Flight-Mode the App is still consuming the same amount of battery.

4. In the app I work only with Smart-Previews. I've never used something else.

5. Selective, Cropping, Light, Color and Effecrs are the common used parts. Don't nail me on that, but i assume that

    Selective could be a problem.

6. The cloud Icon shows "All synced and backed up".

7. Before upgrading I usually wait a couple of days. As I mentioned above, I experience totally different behaviour while using different
     devices with different iOS Versions.

If you need any more information or screenshots, please let me know.

Nino

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Jan 25, 2018 0
Adobe Employee ,
Jan 26, 2018

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Hi,

I've pinged you privately for more info.

Thanks,

Ignacio

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Jan 26, 2018 0
New Here ,
Feb 03, 2018

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I've send you the information you've asked for. Was it helpful for you?

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Feb 03, 2018 0
Adobe Employee ,
Feb 06, 2018

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Hi,

sorry but I haven't seen any logs yet.
Where did you send them exactly?

Thanks,
Ignacio

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Feb 06, 2018 0
New Here ,
Jan 27, 2018

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Hi Ignacio,

i've send the logs directly to you.

Best regards,

Nino

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Jan 27, 2018 0