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Hey, I'm Mariana. I've lost my phone and all the pictures that I had with it. I have a new phone now and just created a new Lightroom account here, but I'd like to know if it's possible to access my old Lightroom account even if I lost the access to the email that was connected completely?
is there any way that I can prove that account is mine?
The issue is my previous account is connected with Facebook that is connect with an email that I have no access at all anymore, so I can't recover the password to log in again.
All my pics are there, this is my only hope. Thanks!
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Hi Mariana,
Sorry to hear that you lost access to the Lightroom account, you may get in touch with our support team here: https://helpx.adobe.com/in/contact.html They might be able to help you out with this issue,
Regards,
Sahil
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If your previous phone was an iPhone and you still have a backup of it, this page has some advice that may help you recover images your previous phone/Lightroom had: https://helpx.adobe.com/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing.htm...