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LOST ALL OF MY PRESETS AND RECENTKY EDITED PHOTOS!

New Here ,
Oct 09, 2020 Oct 09, 2020

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Hi, 

 

So it's been like a month since I didn't use Lightroom, and yesterday I checked my account and I realized that I had lost all of my presets that I had hardly worked on. I wasn't sure if it was a problem with the cloud sync because other photos were there (most of them really old). Therefore, I suscribed to Premium to see if could sync to the cloud again and get my presets back but that didn't work, so I canceled the suscription and I'm not suscribing again until I can get my presets back!

 

 

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Adobe Employee ,
Oct 19, 2020 Oct 19, 2020

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LATEST

What you could try is to restore from an iOS back-up in case you have one create before the issue occured to you. Hope this helps - Guido/ Lr Mobile QE

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