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LOST ALL OF MY PRESETS AND RECENTKY EDITED PHOTOS!

New Here ,
Oct 09, 2020

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Hi, 

 

So it's been like a month since I didn't use Lightroom, and yesterday I checked my account and I realized that I had lost all of my presets that I had hardly worked on. I wasn't sure if it was a problem with the cloud sync because other photos were there (most of them really old). Therefore, I suscribed to Premium to see if could sync to the cloud again and get my presets back but that didn't work, so I canceled the suscription and I'm not suscribing again until I can get my presets back!

 

 

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Bug, Performance, Presets or profiles, Problem or error, Sync

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LOST ALL OF MY PRESETS AND RECENTKY EDITED PHOTOS!

New Here ,
Oct 09, 2020

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Hi, 

 

So it's been like a month since I didn't use Lightroom, and yesterday I checked my account and I realized that I had lost all of my presets that I had hardly worked on. I wasn't sure if it was a problem with the cloud sync because other photos were there (most of them really old). Therefore, I suscribed to Premium to see if could sync to the cloud again and get my presets back but that didn't work, so I canceled the suscription and I'm not suscribing again until I can get my presets back!

 

 

TOPICS
Bug, Performance, Presets or profiles, Problem or error, Sync

Views

36

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 09, 2020 0
greule LATEST
Adobe Employee ,
Oct 19, 2020

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What you could try is to restore from an iOS back-up in case you have one create before the issue occured to you. Hope this helps - Guido/ Lr Mobile QE

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Oct 19, 2020 0