Lost all pics after buying subscription

New Here ,
Jul 08, 2018 Jul 08, 2018

Copy link to clipboard

Copied

I had some photos on the free account. I processed them. after the purchase they all disappeared. this situation is terrible. I was able to find only processed photos, but the originals with a set of instructions for processing disappeared. is there an opportunity to restore them? I'm not sure that it makes sense to use products that are so bad at saving photos, especially in our area of ​​work.

Views

90

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 09, 2018 Jul 09, 2018

Copy link to clipboard

Copied

LATEST

Did you use the same Adobe Id (Email address) for the trial and the license?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines