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Lost images on a new phone - Lightroom

New Here ,
Nov 20, 2019

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Hey! So I lost my phone on holiday and then bought a new one and started using Lightroom for a week again. I restored my iPhone and I got back all my old photos but not my new photos in Lightroom. How do I get those back?

 

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Lost images on a new phone - Lightroom

New Here ,
Nov 20, 2019

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Hey! So I lost my phone on holiday and then bought a new one and started using Lightroom for a week again. I restored my iPhone and I got back all my old photos but not my new photos in Lightroom. How do I get those back?

 

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Nov 20, 2019 0
Adobe Employee ,
Nov 22, 2019

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Hi there,

Sorry to hear about the lost photos, could you please let us know if you're using a trial or if you have a subscription?


Also, are you able to see the images here? https://lightroom.adobe.com/libraries

 

Regards,
Sahil

 

 

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Nov 22, 2019 0
New Here ,
Nov 22, 2019

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Hey, I didn't have a subscription it was just a free trial 😞 

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Nov 22, 2019 0
Adobe Employee ,
Nov 25, 2019

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If you had an iTunes backup of your newer device with newer photos, the info here might help you recover some photos that were stored locally on your previous device: https://helpx.adobe.com/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing.htm...

 

If any images can be recovered from the backup of your newer device (from before the point when you restored your previous device's backup onto your new device), they will be located in the Originals folder.  Hope this helps.

 

Updated: I revised my advice above slightly -- I see you lost newer images after restoring an old back up onto your new phone.  Since you didn't sync those photos, only an iTunes backup of your new device & new photos (before you did the Restore) could possibly help.  I do hope this info helps somehow.

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Nov 25, 2019 0