I took some photo's on Sunday, and everything was fine.
When i went back home and open the wifi on my phone, Lightroom start to sync.
Everything from Sunday was missing and i can't find them anywhere.
Any suggestion ?
Sorry that some of your images are missing from the Lightroom mobile app.
Could you please let us know the version of Lightroom app and the make & model of your mobile device you're using?
Also, did you captured these images using the Lightroom's in-app camera and in which format?
I'd recommend that you check for your images on Lightroom web as well. Login with your AdobeID here: Photo Editor | Online Photoshop Lightroom
Let us know if that helps.
Thank you very much for your quick reply.
Lightroom Version v3.5.2
Mobile device : TurboX_pi ( cheap china's crap ) Android Ver. 4.3, GPU Version : Adreno 305.
All pictures taken from lightroom in-app camera. Format jpeg ( i think ). I have check lightroom web but they are not there.
Do you see a folder "AdobeLightroom" in your Gallery on your phone and does it have the images you're missing?
You may also check for the images in a File explorer under the Internal storage / DCIM / LightroomCamera folder.
I do see the folder. They are not there.
i Also check with the file explorer. The pictures are missing from the phone.
Could you please help us with the diagnostics log generated from the Lightroom mobile app?
I've sent you a private message. Please check.
How exactly your images went missing? Did the app crashed/freezed when that happened or you saw them dropping off the app as they were syncing?
Also have sent you couple more private messages, please check.
No it didn't freeze. while they were syncing.
I've replied via Private message. Please check.