• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lost Presets on new iPhone!!

New Here ,
Oct 05, 2019 Oct 05, 2019

Copy link to clipboard

Copied

I got a new iPhone and re-downloaded the Lightroom app and when I got to my profile all of my presets that I purchased were gone. I don’t know how to get any of them back and I paid a decent amount for them. 

 

Any my help is appreciated!

 

{Title edited by Moderator for clarity and to aid search queries} 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

Views

147

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Oct 08, 2019 Oct 08, 2019

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry that your presets after reinstalling Lightroom mobile on new device have dissappeared. 

 

Could you please check if your synced data is present on Lightroom web here? https://lightroom.adobe.com/libraries

 

Thanks,

Akash

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines