lost so many photos

Community Beginner ,
Jan 02, 2021

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hi all.

ive noticed that recenrly i lost a lot of photos and i thought that i had done something wrote until i read it was a geniune issue / bug from adobe.

read here - https://www.theverge.com/2020/8/20/21377411/adobe-lightroom-ios-ipados-app-update-pictures-photos-pr...

firstly is there a way to get them back and secondly how do i back up my photos which are all stored on LR CC?

thanks!

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

TOPICS
Bug, How to, Mac, Problem or error

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Community Beginner ,
Jan 08, 2021

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anyone?

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Adobe Community Professional ,
Jan 09, 2021

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If you had the free version of Lightroom then unfortunately you would probably need to restore from a back up of the device. 

It sounds like you have a subscription though in which case your photos should sync from the cloud, you can check cloud contents at http://lightroom.adobe.com/

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Adobe Employee ,
Jan 10, 2021

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Hi Benjamin

 

I see you have a the Photography Plan subscription, and Mac is tagged as a relevant topic.  Are you missing photos from your iOS app or Mac app?

 

Just like 'Selendon' suggested, I wonder if signing into Lightroom via lightroom.adobe.com or via the mobile app (iOS or Android) shows missing photos?

 

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