LR download from backup on new iPhone

New Here ,
Nov 30, 2017

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Lightroom seems to be having a hard time downloading to my new iPhone X.  It’s been 2 days and it doesn’t seem to be progressing.  Any advice?  Thanks

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greule LATEST
Adobe Employee ,
Dec 01, 2017

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Could you try to open the Lr Mobile setting (via the top left Lr-icon) and then go in to the Local Storage section and choose "Clear Cache" and if you still see the issue afterwards try to re-sign-in to Lr Mobile app via the settings. If that won't help try a force restart off the app How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

Hope this helps.

Guido/ Lr Mobile QE

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