Highlighted

LR Mobile download files are missing all EXIF metadata.

New Here ,
Mar 24, 2017

Copy link to clipboard

Copied

I share some photo collections on LR Mobile/Photos. I have Allow Download, Show Metadata, Show Location turned on. When viewing photos on LR website the metadata and location are clearly visible.

But, after someone downloads a photo all the EXIF metadata is missing from the downloaded file.  I've checked the downloaded files in Mac Preview app. The only metadata included is copyright.

If Show Metadata is turned on why is all the metadata missing from download files?  I want friends, clients, etc to have all the metadata, timestamp, titles,  captions, keywords, location exp. info, etc.

Is there another setting somewhere to retain metadata in downloaded files?

Thanks for any info.

Views

336

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

LR Mobile download files are missing all EXIF metadata.

New Here ,
Mar 24, 2017

Copy link to clipboard

Copied

I share some photo collections on LR Mobile/Photos. I have Allow Download, Show Metadata, Show Location turned on. When viewing photos on LR website the metadata and location are clearly visible.

But, after someone downloads a photo all the EXIF metadata is missing from the downloaded file.  I've checked the downloaded files in Mac Preview app. The only metadata included is copyright.

If Show Metadata is turned on why is all the metadata missing from download files?  I want friends, clients, etc to have all the metadata, timestamp, titles,  captions, keywords, location exp. info, etc.

Is there another setting somewhere to retain metadata in downloaded files?

Thanks for any info.

Views

337

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 24, 2017 0
Adobe Employee ,
Mar 24, 2017

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 24, 2017 0
Adobe Employee ,
Mar 31, 2017

Copy link to clipboard

Copied

Hi Den,

At this time for shares we are downloading a jpeg rendition of your file which does not have metadata, whether or not you show metadata in the photo info panel or not. It is something we may change in the future, so stay tuned.

Thanks,

Richard

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 31, 2017 0