LR mobile iPad won’t export to Dropbox

Community Beginner ,
Jul 25, 2020

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Hello, 

Im using the most recent version of LR (5.3.1) and when I choose to "share" my images the option for Dropbox is greyed out & not selectable. I can get to Dropbox with three different "share" workflows: 

"Share To" "Export to Files" or "Export As..." 

All three options yield the same result. 
This seems like a Dropbox issue not LR but I wanted to know if anyone else has experienced this. I'm using an iPad Pro, and my Dropbox is also updated. This has not always been a problem so it's hard for be to believe it's user error but I'm here for ideas!

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

Adobe Community Professional
Correct answer by selondon | Adobe Community Professional

Just been playing around with this... if you go into the Files App / Dropbox in your iPad first, it must do something like authenticate.

 

Returning to Lr or Apple Photos after this and then exporting shows me Dropbox and the export is successful 

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LR mobile iPad won’t export to Dropbox

Community Beginner ,
Jul 25, 2020

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Hello, 

Im using the most recent version of LR (5.3.1) and when I choose to "share" my images the option for Dropbox is greyed out & not selectable. I can get to Dropbox with three different "share" workflows: 

"Share To" "Export to Files" or "Export As..." 

All three options yield the same result. 
This seems like a Dropbox issue not LR but I wanted to know if anyone else has experienced this. I'm using an iPad Pro, and my Dropbox is also updated. This has not always been a problem so it's hard for be to believe it's user error but I'm here for ideas!

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

Adobe Community Professional
Correct answer by selondon | Adobe Community Professional

Just been playing around with this... if you go into the Files App / Dropbox in your iPad first, it must do something like authenticate.

 

Returning to Lr or Apple Photos after this and then exporting shows me Dropbox and the export is successful 

TOPICS
Import and share, Problem or error

Views

215

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Jul 25, 2020 0
Adobe Community Professional ,
Jul 26, 2020

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Nor can I. Actually, I cannot export from the Apple iOS Photos app to Dropbox either.

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Jul 26, 2020 0
Adobe Community Professional ,
Jul 26, 2020

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Just been playing around with this... if you go into the Files App / Dropbox in your iPad first, it must do something like authenticate.

 

Returning to Lr or Apple Photos after this and then exporting shows me Dropbox and the export is successful 

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Jul 26, 2020 0
Community Beginner ,
Jul 26, 2020

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Can you explain what you did? I looked through settings on both the iPad & Dropbox and couldn't find any such option.

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Jul 26, 2020 0
selondon LATEST
Adobe Community Professional ,
Jul 27, 2020

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F6BA1C06-202C-418C-9394-4D0C0463FCE1.jpeg

 

Accessed the iOS Files App above - then accessed Dropbox from there.

 

Afterwards I went into LrM again and exported without issue.

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Jul 27, 2020 1