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LR Mobile "Subscription Expired"

New Here ,
Aug 30, 2017

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Hi there!

Recently I contacted the support (via chat) to help me with an issue I've been having with Lightroom Mobile. I've noticed I do not seem to be the only one with such issues.

I installed Lightroom for Mobile on my iPad, but it can't sync. "Subscription expired" it says. However, my Creative Cloud account is active. It is the Student & Teacher's Edition, but this FAQ states (under "Does the mobile app with Lightroom on my Desktop") that it should work. I did acquire my subscript via a third party seller, but not Kivuto (Which won't work, as stated here. However "(...) other third-party retailers (excluding Kivuto) aren't affected.")

The person on the chat wasn't helpful to say the least, saying he checked the resources, whatever he meant, and said I should go here with my problems.. Any ideas? Help would be greatly appreciated!

Thanks in advance and kind Regards,

TJ

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

LR Mobile "Subscription Expired"

New Here ,
Aug 30, 2017

Copy link to clipboard

Copied

Hi there!

Recently I contacted the support (via chat) to help me with an issue I've been having with Lightroom Mobile. I've noticed I do not seem to be the only one with such issues.

I installed Lightroom for Mobile on my iPad, but it can't sync. "Subscription expired" it says. However, my Creative Cloud account is active. It is the Student & Teacher's Edition, but this FAQ states (under "Does the mobile app with Lightroom on my Desktop") that it should work. I did acquire my subscript via a third party seller, but not Kivuto (Which won't work, as stated here. However "(...) other third-party retailers (excluding Kivuto) aren't affected.")

The person on the chat wasn't helpful to say the least, saying he checked the resources, whatever he meant, and said I should go here with my problems.. Any ideas? Help would be greatly appreciated!

Thanks in advance and kind Regards,

TJ

Views

195

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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