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LR no longer pulling from Camera Roll

New Here ,
Nov 08, 2020

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On the mobile app, when I select camera roll to pull a photo from, only 5 photos total show up from my camera roll, thousands missing.  Worked last week, after phone update no longer works.  Thoughts? 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

 

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LR no longer pulling from Camera Roll

New Here ,
Nov 08, 2020

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On the mobile app, when I select camera roll to pull a photo from, only 5 photos total show up from my camera roll, thousands missing.  Worked last week, after phone update no longer works.  Thoughts? 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

 

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Problem or error

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42

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Nov 08, 2020 0
Adobe Community Professional ,
Nov 09, 2020

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What phone are you using? If it's an iPhone, check the Privacy settings and make sure Lightroom has access to All Photos

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Nov 09, 2020 0
greule LATEST
Adobe Employee ,
Nov 09, 2020

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For iOS could you try the steps from this doc: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-ios-14.html 

Hope this helps - Guido/ lr Mobile QE

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