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LRcc no flash

New Here ,
Mar 27, 2018 Mar 27, 2018

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i just upgraded to an iPhone 8plus, from a 6plus.  Now operating iOS version 11.2.6.  When using the LR camera, the flash is grayed out.  Will not let me use flash at all!! HELP

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correct answers 1 Correct answer

Community Expert , Mar 28, 2018 Mar 28, 2018

Hi Christopher,

The flash is not available in Raw (DNG) mode in iOS 11. This is an iOS issue and affects all camera apps, not just Lightroom. For example, Camera+ has the same issue.

We we can only wait for an update from Apple to fix this.

In the meanwhile, you can work around this by switching to JPG mode if you need to use the flash.

Mike

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Community Expert ,
Mar 27, 2018 Mar 27, 2018

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Have you power cycled the phone?

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Mar 28, 2018 Mar 28, 2018

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Community Expert ,
Mar 28, 2018 Mar 28, 2018

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Hi Christopher,

The flash is not available in Raw (DNG) mode in iOS 11. This is an iOS issue and affects all camera apps, not just Lightroom. For example, Camera+ has the same issue.

We we can only wait for an update from Apple to fix this.

In the meanwhile, you can work around this by switching to JPG mode if you need to use the flash.

Mike

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New Here ,
Mar 28, 2018 Mar 28, 2018

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Mike,

Thank you for your input, I had my suspicions it was an iOS 11 issue.

Thanks again,

Chris

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Apr 23, 2018 Apr 23, 2018

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This has been fixed in the recently released version 3.2.1 of Lightroom CC. Please give it a try and let us know if you are still seeing the issue. Thanks!

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Community Expert ,
Apr 23, 2018 Apr 23, 2018

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Hi Jeffrey,

I just grabbed the update and tried it out with my iPhone X. All fixed, that’s great!

thanks for getting this done.

Mike

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Adobe Employee ,
Apr 25, 2018 Apr 25, 2018

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If anyone is NOT seeing the fix, please note that iOS 11.3 is required to see the fix Jeffrey mentioned.

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