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LRcc no flash

New Here ,
Mar 27, 2018

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i just upgraded to an iPhone 8plus, from a 6plus.  Now operating iOS version 11.2.6.  When using the LR camera, the flash is grayed out.  Will not let me use flash at all!! HELP

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Correct answer by Michael J. Hoffman | Adobe Community Professional

Hi Christopher,

The flash is not available in Raw (DNG) mode in iOS 11. This is an iOS issue and affects all camera apps, not just Lightroom. For example, Camera+ has the same issue.

We we can only wait for an update from Apple to fix this.

In the meanwhile, you can work around this by switching to JPG mode if you need to use the flash.

Mike

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LRcc no flash

New Here ,
Mar 27, 2018

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i just upgraded to an iPhone 8plus, from a 6plus.  Now operating iOS version 11.2.6.  When using the LR camera, the flash is grayed out.  Will not let me use flash at all!! HELP

Adobe Community Professional
Correct answer by Michael J. Hoffman | Adobe Community Professional

Hi Christopher,

The flash is not available in Raw (DNG) mode in iOS 11. This is an iOS issue and affects all camera apps, not just Lightroom. For example, Camera+ has the same issue.

We we can only wait for an update from Apple to fix this.

In the meanwhile, you can work around this by switching to JPG mode if you need to use the flash.

Mike

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Mar 27, 2018 0
Adobe Community Professional ,
Mar 27, 2018

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Have you power cycled the phone?

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Mar 27, 2018 1
Adobe Employee ,
Mar 28, 2018

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Mar 28, 2018 0
Adobe Community Professional ,
Mar 28, 2018

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Hi Christopher,

The flash is not available in Raw (DNG) mode in iOS 11. This is an iOS issue and affects all camera apps, not just Lightroom. For example, Camera+ has the same issue.

We we can only wait for an update from Apple to fix this.

In the meanwhile, you can work around this by switching to JPG mode if you need to use the flash.

Mike

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Mar 28, 2018 1
New Here ,
Mar 28, 2018

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Mike,

Thank you for your input, I had my suspicions it was an iOS 11 issue.

Thanks again,

Chris

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Mar 28, 2018 0
Adobe Employee ,
Apr 23, 2018

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This has been fixed in the recently released version 3.2.1 of Lightroom CC. Please give it a try and let us know if you are still seeing the issue. Thanks!

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Apr 23, 2018 0
Adobe Community Professional ,
Apr 23, 2018

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Hi Jeffrey,

I just grabbed the update and tried it out with my iPhone X. All fixed, that’s great!

thanks for getting this done.

Mike

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Apr 23, 2018 1
Adobe Employee ,
Apr 25, 2018

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If anyone is NOT seeing the fix, please note that iOS 11.3 is required to see the fix Jeffrey mentioned.

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Apr 25, 2018 0