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Membership Premium Subscription Not Working... HELP.

New Here ,
Aug 27, 2020

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Okay so, I have an iPhone XS and I purchased the membership to get geometry, etc, all the membership perks. Well, about a week ago it stopped working and said that it needed to be "renewed" or that it expired. So, I tried to buy it again and it keeps saying that I already purchased it. I went to my settings and unsubscribed through my settings, repurchased it again, and it still doesn't work. HELP PLEASE. I need it fixed nowww. Here are some pics to help better understand what the heck is going on. Thanks!

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Bug, Crash or freeze, How to, iOS, Problem or error

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Membership Premium Subscription Not Working... HELP.

New Here ,
Aug 27, 2020

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Copied

3FC53300-F404-401C-B238-0058EA03C4C5.png

DB87813E-A043-4534-A72E-831103C628A8.png

25621CE3-1D28-4F30-995E-B40E6F68D8CA.png

   

Okay so, I have an iPhone XS and I purchased the membership to get geometry, etc, all the membership perks. Well, about a week ago it stopped working and said that it needed to be "renewed" or that it expired. So, I tried to buy it again and it keeps saying that I already purchased it. I went to my settings and unsubscribed through my settings, repurchased it again, and it still doesn't work. HELP PLEASE. I need it fixed nowww. Here are some pics to help better understand what the heck is going on. Thanks!

Topics

Bug, Crash or freeze, How to, iOS, Problem or error

Views

20

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 27, 2020

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Hi juliann5E84

You should be all set now.  I'm going to send you a private message with a little more info.

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