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Missing photos after updating Lightroom mobile

New Here ,
Oct 09, 2020

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Last night I updated Adobe Lightroom because I couldn't log in. So when I updated the app and I was able to log in I found out that all my photos are missing/deleted. What is going on. Can someone help me fix this. Thanks.

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Missing photos after updating Lightroom mobile

New Here ,
Oct 09, 2020

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Last night I updated Adobe Lightroom because I couldn't log in. So when I updated the app and I was able to log in I found out that all my photos are missing/deleted. What is going on. Can someone help me fix this. Thanks.

TOPICS
Bug, Download and install, Problem or error

Views

43

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Oct 09, 2020 0
nikunj.m LATEST
Adobe Employee ,
Oct 09, 2020

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Hi,

 

We're sorry about the trouble with Lightroom mobile. Are you using the app through a subscription? If yes, please go to lightroom.adobe.com to check if you are able to find the images there. Also, please ensure you are signed in to the app using the correct email ID.

 

If you are using the free version of Lightroom mobile, please try restarting the mobile phone to check if that helps.

 

Regards,

Nikunj

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