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Mobile Presets gone after updating app, starting free premium trial, and merging apple and adobe.

New Here ,
May 27, 2020

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All of my user created presets and downloaded presets I had made in the free version are now gone. I started the free trial of premium which made me update the app, and then I linked my adobe account and apple account. Is there any way to get my presets back?

 

All of my previously edited photos are also totally wiped out. 

Topics

Bug, Presets or profiles, Problem or error

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167

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Mobile Presets gone after updating app, starting free premium trial, and merging apple and adobe.

New Here ,
May 27, 2020

Copy link to clipboard

Copied

All of my user created presets and downloaded presets I had made in the free version are now gone. I started the free trial of premium which made me update the app, and then I linked my adobe account and apple account. Is there any way to get my presets back?

 

All of my previously edited photos are also totally wiped out. 

Topics

Bug, Presets or profiles, Problem or error

Views

168

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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