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multiple problems with Lightroom CC Android

Community Beginner ,
Jul 20, 2018

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Hi,

I have multiple problems with Lightroom CC on my Android tablet (Huawei M5)

first of all : when I try to rate the pictures

After about 5 to 10 pictures the stars or flags "menu" stays on top, I have go back to grid view to "erase" it...

IMG_20180720_230459.jpg

second: I had to reinstall three times in the last month, cause all pictures and albums disappeared in Lightroom CC

third: not really off topic - you cannot reach a support or find any e-mail-adress on adobes website to ask.

(Is someone from adobe here?) When I try to get support and klick any of the mentioned types of issues I only  get the forum link or this...

So - even if the last point is kind of off topic- I don't know where or whom  to ask then...

Thanks for help

mika

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multiple problems with Lightroom CC Android

Community Beginner ,
Jul 20, 2018

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Hi,

I have multiple problems with Lightroom CC on my Android tablet (Huawei M5)

first of all : when I try to rate the pictures

After about 5 to 10 pictures the stars or flags "menu" stays on top, I have go back to grid view to "erase" it...

IMG_20180720_230459.jpg

second: I had to reinstall three times in the last month, cause all pictures and albums disappeared in Lightroom CC

third: not really off topic - you cannot reach a support or find any e-mail-adress on adobes website to ask.

(Is someone from adobe here?) When I try to get support and klick any of the mentioned types of issues I only  get the forum link or this...

So - even if the last point is kind of off topic- I don't know where or whom  to ask then...

Thanks for help

mika

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Jul 20, 2018 0
Adobe Employee ,
Jul 22, 2018

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Jul 22, 2018 1
mika-ef LATEST
Community Beginner ,
Jul 25, 2018

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Now the Problems increase,

due to multipe install and downloading albums to tablet for offline work,

pictures seem to be doubled, suddenly I have pictures with names ....-2 that cannot be synchronised from tablet,

I see the listing in Lightroom on desktop but can't see the picture and can't enter them....

Sorry for my english, I hope you understand what I mean.

Thanks

mika

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Jul 25, 2018 1