My new phone didn't receive all of my pictures

New Here ,
Feb 15, 2021

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I just got a new phone and only a fraction of the photos transferred over and all of my presets are gone.  I was using the free version, but just downloaded the premium and waited for the phone to sync.  After it synced, nothing changed.  If I bought the premium after, should the photos and presets still transfer, or would I have had to do that before getting a new phone?

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

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Download and install, Import and share, Presets or profiles, Sync

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