Highlighted

My phone doesn't have new previews (such as HDR support) features in Technology Previews

New Here ,
May 20, 2019

Copy link to clipboard

Copied

I use oppo phone F9 and it doesn't have new previews (such as HDR support) features in Technology Previews but the other oppo phone like R17 pro and F11 pro has that new previews. Why this F9 don't have that? I need to test that new feature, if the other phone have, this phone should have too

WeChat Screenshot_20190521110657.png

Hi Mipop,

Please make sure that you are running the latest Adobe Photoshop Lightroom for mobile app version on your device.

With the latest update, the HDR mode is available only for Samsung S8, Samsung S8+, Samsung S7, Samsung S7 Edge, Samsung Note 8, Google Pixel, Google Pixel 2, Google Pixel XL, Google Pixel 2 XL, Google Pixel 3, Google Pixel 3 XL, and One Plus 5 mobile devices.

HDR as Technology Previews feature: On other compatible Android mobile devices that meet the specifications listed below, the HDR mode is available as a Technology Previews feature that you can enable from the sidebar menu. 

  • 3 GB RAM or more
  • Android OS version 6.0 (Marshmallow) or later
  • App version is 'Arm8'.
  • DNG capture is supported

To check the specification for your device: In the sidebar menu, go to Device Info & Storage > Device Info.

For more information on HDR capture mode, refer Capture high-contrast scenes in the HDR mode (Android).

Let us know if that helps.

Thanks,

Akash

Views

143

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

My phone doesn't have new previews (such as HDR support) features in Technology Previews

New Here ,
May 20, 2019

Copy link to clipboard

Copied

I use oppo phone F9 and it doesn't have new previews (such as HDR support) features in Technology Previews but the other oppo phone like R17 pro and F11 pro has that new previews. Why this F9 don't have that? I need to test that new feature, if the other phone have, this phone should have too

WeChat Screenshot_20190521110657.png

Hi Mipop,

Please make sure that you are running the latest Adobe Photoshop Lightroom for mobile app version on your device.

With the latest update, the HDR mode is available only for Samsung S8, Samsung S8+, Samsung S7, Samsung S7 Edge, Samsung Note 8, Google Pixel, Google Pixel 2, Google Pixel XL, Google Pixel 2 XL, Google Pixel 3, Google Pixel 3 XL, and One Plus 5 mobile devices.

HDR as Technology Previews feature: On other compatible Android mobile devices that meet the specifications listed below, the HDR mode is available as a Technology Previews feature that you can enable from the sidebar menu. 

  • 3 GB RAM or more
  • Android OS version 6.0 (Marshmallow) or later
  • App version is 'Arm8'.
  • DNG capture is supported

To check the specification for your device: In the sidebar menu, go to Device Info & Storage > Device Info.

For more information on HDR capture mode, refer Capture high-contrast scenes in the HDR mode (Android).

Let us know if that helps.

Thanks,

Akash

Views

144

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 20, 2019 0
Adobe Employee ,
May 21, 2019

Copy link to clipboard

Copied

Hi Mipop,

Please make sure that you are running the latest Adobe Photoshop Lightroom for mobile app version on your device.

With the latest update, the HDR mode is available only for Samsung S8, Samsung S8+, Samsung S7, Samsung S7 Edge, Samsung Note 8, Google Pixel, Google Pixel 2, Google Pixel XL, Google Pixel 2 XL, Google Pixel 3, Google Pixel 3 XL, and One Plus 5 mobile devices.

HDR as Technology Previews feature: On other compatible Android mobile devices that meet the specifications listed below, the HDR mode is available as a Technology Previews feature that you can enable from the sidebar menu. 

  • 3 GB RAM or more
  • Android OS version 6.0 (Marshmallow) or later
  • App version is 'Arm8'.
  • DNG capture is supported

To check the specification for your device: In the sidebar menu, go to Device Info & Storage > Device Info.

For more information on HDR capture mode, refer Capture high-contrast scenes in the HDR mode (Android).

Let us know if that helps.

Thanks,

Akash

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 21, 2019 1