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My phone doesn't have new previews (such as HDR support) features in Technology Previews

New Here ,
May 20, 2019 May 20, 2019

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I use oppo phone F9 and it doesn't have new previews (such as HDR support) features in Technology Previews but the other oppo phone like R17 pro and F11 pro has that new previews. Why this F9 don't have that? I need to test that new feature, if the other phone have, this phone should have too

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correct answers 1 Correct answer

May 21, 2019 May 21, 2019

Hi Mipop,

Please make sure that you are running the latest Adobe Photoshop Lightroom for mobile app version on your device.

With the latest update, the HDR mode is available only for Samsung S8, Samsung S8+, Samsung S7, Samsung S7 Edge, Samsung Note 8, Google Pixel, Google Pixel 2, Google Pixel XL, Google Pixel 2 XL, Google Pixel 3, Google Pixel 3 XL, and One Plus 5 mobile devices.

HDR as Technology Previews feature: On other compatible Android mobile devices that meet the specifications listed bel

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May 21, 2019 May 21, 2019

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Hi Mipop,

Please make sure that you are running the latest Adobe Photoshop Lightroom for mobile app version on your device.

With the latest update, the HDR mode is available only for Samsung S8, Samsung S8+, Samsung S7, Samsung S7 Edge, Samsung Note 8, Google Pixel, Google Pixel 2, Google Pixel XL, Google Pixel 2 XL, Google Pixel 3, Google Pixel 3 XL, and One Plus 5 mobile devices.

HDR as Technology Previews feature: On other compatible Android mobile devices that meet the specifications listed below, the HDR mode is available as a Technology Previews feature that you can enable from the sidebar menu. 

  • 3 GB RAM or more
  • Android OS version 6.0 (Marshmallow) or later
  • App version is 'Arm8'.
  • DNG capture is supported

To check the specification for your device: In the sidebar menu, go to Device Info & Storage > Device Info.

For more information on HDR capture mode, refer Capture high-contrast scenes in the HDR mode (Android).

Let us know if that helps.

Thanks,

Akash

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