My subscription isn't working

New Here ,
Apr 21, 2020

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Hi, I purchased the monthly Lightroom plan today. I got the Google Play receipt, yet it isn't being reflected in my app. Can anyone help me? Don't know what to do 😞

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LEGEND ,
Apr 22, 2020

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It looks like your trial expired. Try signing-out, re-launch the Lightroom app and sign-in again. Let us know if that refreshes your subscription.

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Adobe Employee ,
Apr 23, 2020

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Hi Heidi

Please try the help steps for Android on this page: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

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