I subscribed for the premium monthly pack more than a year now and it works perfectly until today. After my purchase renewed this month, I don't have access to the premium features anymore. It said my subscription expired. I tried to subscribe again and it appeared that I'm currently subscribe. I also tried to sign out and turn my phone off then sign in again but nothing works. Please help.
Hello? Should I contact the Customer Service & Support team from Adobe ?? I bought the app and when I'm having problem there is no one help me out or even reply ? This is how it's works?? What should I do now?
Sorry for the delay. It sounds like our server did not get the expected subscription renewal message from Apple -- this happens sometimes. Can you check your account again, it should be working now.
If this happens again, pleas do contact Adobe Support directly by visiting https://helpx.adobe.com/contact.html (sign in look for the chat option)
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