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New iPhone: How to control syncing?

New Here ,
Jan 04, 2020

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I just got a new iPhone 11Pro. LR Mobile got hung up because it was trying to download everything from either the Adobe Cloud or move over the Apple photos. I've now gone over my data limits on my home WiFi and my iPad also seems to have downloaded more photos too. I have 27,000 LR photos on both and I don't need all my photos on both devices. 
I stopped syncing with Adobe Cloud and I stopped automatic Apple Photos to LR Mobile on my iPhone. I still seem to be using too much data. 
Any suggestions on how to get back to the settings that were working for me previously?  Besides this forum where can I go for help?

Thanks for any advice.

Susan

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How to, Sync

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New iPhone: How to control syncing?

New Here ,
Jan 04, 2020

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I just got a new iPhone 11Pro. LR Mobile got hung up because it was trying to download everything from either the Adobe Cloud or move over the Apple photos. I've now gone over my data limits on my home WiFi and my iPad also seems to have downloaded more photos too. I have 27,000 LR photos on both and I don't need all my photos on both devices. 
I stopped syncing with Adobe Cloud and I stopped automatic Apple Photos to LR Mobile on my iPhone. I still seem to be using too much data. 
Any suggestions on how to get back to the settings that were working for me previously?  Besides this forum where can I go for help?

Thanks for any advice.

Susan

Topics

How to, Sync

Views

87

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Adobe Employee ,
Jan 06, 2020

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Hello

Lightroom on your phone is not syncing down the full data set for your 27,000 image catalog.  It will sync down account data, and thumbnail images, and then for images you choose to edit with will download smart previews (which you can think of as high res but not full resolution copies).  You can also tell Lightroom to download the original image, and these can be large... But this isn't happening for every image, just the ones you select.

 

You could switch on "Only Download Smart Previews" in app settings, to save space.  Please see this help page for more info: https://helpx.adobe.com/lightroom-cc/using/work-with-lightroom-mobile-ios.html#settings-menu

 

Unless you are importing thousands of images from your iPhone camera roll into Lightroom, or unless you are enabling "Store Locally" for lots of albums, LR on your iPhone really should experience reasonable data use.  Do check out the help page above for more info.  Another great page is the Getting Started article: https://helpx.adobe.com/lightroom-cc/how-to/lightroom-mobile.html

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