New phone and app not allowing editing of photos

New Here ,
Dec 20, 2020

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Hello. I have a new phone and everything was transferred over. It appears all my photos transferred with the app. When trying to add photos, I get the spinning wheel of death, and cannot do anything. Thanks for the help, I'm not to tech savvy. 

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Import and share, Presets or profiles, Problem or error

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Adobe Employee ,
Dec 21, 2020

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I looks to me that you Lr trial has been expired and therefore the access to the server-side is limited. What you could try it to purchase the in-app-Premium subscription, let it sync and cancel the subscription afterwards if needed. Hope this helps, Guido/ Lr Mobile QE

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default8nhrf9r00bxz AUTHOR LATEST
New Here ,
Dec 28, 2020

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By morning the problem was fixed! Maybe it hadn't finished loading?

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