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My phone recently broke and none of my data or pictures could be recovered. I got a new phone and logged into my lightroom mobile account and none of my pictures or presets are there. Why is this and is there any way to get them back?? HELP
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Hi Isabel,
Do you have either the Mobile Plan or Photography Plan that includes Cloud Storage, or was this the free version of the app?
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Hi Isabels,
Sorry to hear that your Lightroom app data is no longer available to you after you've logged in to a new device. Apart from what selondon has suggested above:
Thanks,
Akash