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I have a new phone and imported all my apps from old to new phone including lightroom. However none of my photos or presets are on my lightroom app. When I click import presets ( which I paid for 12 presets) it says invalid. How do I get the presets that I paid for onto my app please? Complete techno dummy so please keep it simple.
Hi Vanda,
You did, you are in the Mobile and Apple TV section. (Please do not ask, I have no idea what Apple TV is doing there but that's another story.)
Just to verify: you do have a paid plan on one of the Photoshop Plans that cover Lightroom Desktop? If you do not have a paid plan, it will not work.
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You want to ask in the Lightroom Mobile forum.
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I thought I did 🤷🏼:female_sign:
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Hi Vanda,
You did, you are in the Mobile and Apple TV section. (Please do not ask, I have no idea what Apple TV is doing there but that's another story.)
Just to verify: you do have a paid plan on one of the Photoshop Plans that cover Lightroom Desktop? If you do not have a paid plan, it will not work.