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Not able to create preset

New Here ,
Jul 06, 2020 Jul 06, 2020

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Hi

I have downloaded some dng files, but after importing, creating a preset is in grey and doesn't let me create one.

File attached. 

Thank you!

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Adobe Employee ,
Jul 13, 2020 Jul 13, 2020

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From what I can see, it looks like that the app is in a signed-out state but not showing the correct UI. Could you try to force quit and restart the app and thereafter re-ign-in via the Lr Settings. After that could you try to re-import the dng again let me know if its now working. -Guido/ lr Mobile QE

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