Could you please try to re-sign-in. your issue should be fixed. - Guido/Lr Mobile QE
Having the same issue Signing in and out doesn’t work.
Hi Bobby, Could you give it a try again. Maybe you need to re-sign-in. I've just fixed your account from the server-side and we're providing a permanent fix soon. - Guido/Lr Mobile
Could you please fix my account? I have been paying for months with no access to premium features.
Thank you in advance!
I replied to your separate posts. We believe this should be resolved for you now. Please let us know so we can help further.
Please help me! I have a lot of work to do and my subscription is not active!!! I've pay 10 days ago, and since June.
I work on the Lightroom iOS QE team, and I'm not sure how to help with your LR Android / Google Play issue.
Please contact Adobe Support directly as they have tools to help. To reach Adobe Support, visit https://helpx.adobe.com/contact.html, sign in, and then click the chat button
Having the same issue!! Signing in and out doesn't help. Doesn't let me access premium features!
If you send a message to support they will fix it for you. They fixed it the same day for me.
Hi Karen, which app are you trying to subscribe? Is it Acrobat? I saw your separate post in the Acrobat forums.
I help out here with Lightroom and its features when I can on these community (peer assisted) forums, but to truly reach Adobe Support, I urge you to visit this page for contact details: https://helpx.adobe.com/contact.html. It helps if you are signed in there using the same email ID/Adobe account you want to subscribe.
Hope this helps a bit.
I’m having the same issue but signing out and back in doesn’t resolve my issue! Please help
Hi Emily. Please try to re-sign-in. You r issue should be solved now. - Guido
Hello I have the same issue can you please help me
I too have the same issue. Please advise
-and troubleshooting FAQ https://forums.adobe.com/thread/1962238
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I have the same issue, anybody can help me to solve this?