Could you please try to re-sign-in. your issue should be fixed. - Guido/Lr Mobile QE
Having the same issue Signing in and out doesn’t work.
Hi Bobby, Could you give it a try again. Maybe you need to re-sign-in. I've just fixed your account from the server-side and we're providing a permanent fix soon. - Guido/Lr Mobile
Could you please fix my account? I have been paying for months with no access to premium features.
Thank you in advance!
I replied to your separate posts. We believe this should be resolved for you now. Please let us know so we can help further.
Having the same issue!! Signing in and out doesn't help. Doesn't let me access premium features!
If you send a message to support they will fix it for you. They fixed it the same day for me.
Hi Karen, which app are you trying to subscribe? Is it Acrobat? I saw your separate post in the Acrobat forums.
I help out here with Lightroom and its features when I can on these community (peer assisted) forums, but to truly reach Adobe Support, I urge you to visit this page for contact details: https://helpx.adobe.com/contact.html. It helps if you are signed in there using the same email ID/Adobe account you want to subscribe.
Hope this helps a bit.
Thank you! It is fixed now
I’m having the same issue but signing out and back in doesn’t resolve my issue! Please help
Hi Emily. Please try to re-sign-in. You r issue should be solved now. - Guido
Hello I have the same issue can you please help me
I too have the same issue. Please advise
-and troubleshooting FAQ https://forums.adobe.com/thread/1962238
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I have the same issue, anybody can help me to solve this?