• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Pay for Light Room Premium, Premium Features Don't Work

Community Beginner ,
Apr 11, 2020 Apr 11, 2020

Copy link to clipboard

Copied

Help! I pay for LR Premium, but the features don't work. It says my trial is expired. When I click 'restore purchases' I get the 'duplicate purchase' error. I don't believe I have another Adobe ID other than the one I'm on. 

Views

159

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 14, 2020 Apr 14, 2020

Copy link to clipboard

Copied

LATEST

Hi again 'Killabay'

We are truly sorry for the difficulty you've experienced, and believe we have now resolved the issue. Please let us know if you are still not able to access Lightroom Premium service.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines