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Photo edits disappear on different device

New Here ,
Mar 31, 2020

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I edit my photos on my iPad and they all sync to my mobile, but when I open them up on my mobile the picture goes back to its original with no edits. It's weird because you can see the preview with the edits but as soon as you click on it they dissapear..

Please help, thankyou!

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

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Photo edits disappear on different device

New Here ,
Mar 31, 2020

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I edit my photos on my iPad and they all sync to my mobile, but when I open them up on my mobile the picture goes back to its original with no edits. It's weird because you can see the preview with the edits but as soon as you click on it they dissapear..

Please help, thankyou!

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

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Problem or error

Views

76

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Mar 31, 2020 0
New Here ,
Jun 20, 2020

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the same thing is happening to me, did you find a solution?

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Jun 20, 2020 0
Adobe Employee ,
Jun 22, 2020

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Hi,

If you tap on the cloud icon, does it say that pause is synced or any other warning message?
Does the issue occur on the device where the image was imported from?

thanks,
Ignacio

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Jun 22, 2020 0
guadarv LATEST
New Here ,
Jul 03, 2020

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deleting cache, that was the solution!

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Jul 03, 2020 0