photos are gone from my lightroom mobile Android

[DJPIC]

I opened lightroom on my Android phone. There was massage and a choice about storage and I pressed one of the choices in all heist.

And now all photos and folders are gone.

It might not have any thing to with it, though everything is gone.

Please help...

[Akash Sharma]

Hi there,

Sorry that you've lost access to all the images in Lightroom mobile app on your Android device.

Which Android device are you using? Are you using a free or a subscribed version of Lightroom mobile? Please check that the app is updated to the latest version.

Are you able to access your images on Lightroom Web? Link: https://lightroom.adobe.com/libraries

Thanks,

Akash

[DJPIC]

Super thanks for answering, I am wherry perplext at the moment 👍

I have a Android phone Nokia 7 Plus, and I have the free llightroom app.

How do I know or find were if I have the latest updates ?

[DJPIC]

Super thanks for answering, I am wherry perplexed at the moment 👍

I have a Android phone nokia 7 Plus, and I have the free Lightroom app.

How do I know or find were if I have the latest updates ?

[DJPIC]

Super thanks for answering, I am clueless at the moment 👍

I have a Android phone, and I have the free Lightroom app.

How do I know or find were if I have the latest updates ?

[Akash Sharma]

Thanks for the update.'

You can check Lightroom app in the PlayStore and check whether is updated to the latest version or not. 

Are you able to access your images on Lightroom Web? Link: https://lightroom.adobe.com/libraries

Thanks,

Akash

[DJPIC]

Yes, it looks like I have the latest. And it's set on automatically update.

Yes I am able to see my photos on the lightroom web. Though only the one photo I imported to see if it worked. Plus two deleted ones. So all my other photos are still gone.

I have used the free version for quite some time now and just as this problem started I got a 30 day count down.

[Akash Sharma]

Hi there, 

Have you recently reinstalled the app or reset your device? 

Thanks,

Akash

[DJPIC]

Not that I know of..

[Akash Sharma]

Thanks for the update. Are you able to find the images in the Deleted section of Lightroom Web? See https://helpx.adobe.com/lightroom-cc/using/restore-deleted-photos.html for details.

Let us know the outcome

~Akash

[DJPIC]

Hello.

No I can't see my photos in the Deleted section.

Only the photos I have added after my photos was gone are showing in the Deleted Section.

Thank you for answering!