For years, I have automatically uploaded photos from my iPhone to Adobe's Lightroom cloud, and then automatically from there into Adobe Lightroom Classic. It worked flawlessly. Now, for some reason, it is only intermittently uploading - with the result that a number of photos are seemingly randomly missing.
I know that hey are not being sent to Adobe's cloud, because the photos are missing from the web-based version of Lightroom. What shows up on the web-based version is being correctly downloaded to my desktop, but of course what's missing from the web-based version is not going to my desktop.
It is not all photos that are missing... two photos taken this morning are safely on the cloud, the web-based version of Lightroom and LRC on my desktop... but a bunch taken the day before are missing, and so are most of the photos taken over the last 3 weeks. On some days, only 1 or 2 of many photos were transferred; others were not. In other words, an inconsistent and intermittent issue.
(3.2 Ghz 16-Core, 768 GB 2933 MHz DDR4 RAM, dual AMD Radeon Pro Vega II 32GB, 8TB SSD)
Please help! I have wasted hours and hours on this issue.
Hi. Could you send us a diagnostic log and add the link to your forum report as well. Hope to get a clue with help of this diagnostic. You can trigger a diagnostic log when you open up the Settings -> Help& Support and long tab for up-to 5 sec on the "Access our Support Forum"-entry....this will create a diagnostic log attached to your mail client. - Guido/ Lr Mobile QE
Guido, the logs have been sent by email, but I don't know how to attach a link to them in this forum. I keep getting the messeage "file type not supported".
Guido, still waiting. Any ideas?
Do you still have the same problems with the current Lr verions 6.1. If so, have you already tried to restart your device to see if that makes a difference. From the logs it looks like that Lr is getting a time-out. - Guido/ Lr Mobile QE