Highlighted

Photos gone

New Here ,
Sep 01, 2020

Copy link to clipboard

Copied

Hello!

I always use the lightroom app on my iPhone, but today when I opened the app all my photos were gone... is there anyway to get them back?

 

I did open my lightroom app on my Mac once last week but never synced it to the mobile app.

 

Can anybody help me restore the photos?

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

TOPICS
Problem or error

Views

23

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Photos gone

New Here ,
Sep 01, 2020

Copy link to clipboard

Copied

Hello!

I always use the lightroom app on my iPhone, but today when I opened the app all my photos were gone... is there anyway to get them back?

 

I did open my lightroom app on my Mac once last week but never synced it to the mobile app.

 

Can anybody help me restore the photos?

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

TOPICS
Problem or error

Views

24

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 01, 2020 0
selondon LATEST
Adobe Community Professional ,
Sep 01, 2020

Copy link to clipboard

Copied

So assuming that you had a plan with cloud storage can you see the photos at http://lightroom.adobe.com/?

 

If it is the free app, then this was probably caused by the bug on the 5.4.0 update:

https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod...

The only definite option is to restore the device from a back up (iCloud/iTunes) prior to the update.

You could try iTunes File Sharing: https://helpx.adobe.com/uk/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing....

Another user has restored their photos by jailbreaking their phone and using Filza.


There is a rarer case though where photos would have disappeared if you had cloud storage, but these should resync from the cloud I believe.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 01, 2020 0