Highlighted

Photos not Saving in Edited Format

New Here ,
Oct 25, 2019

Copy link to clipboard

Copied

I'm very annoyed. For reference I use my Samsung S9 with lightroom. I used to use the Free version of Lightroom and had no issues at all saving Edited photos to my phone. Well, I decided to upgrade to the $4.99 subscription since I do indeed use this App a lot and enjoy it so why not? 

 

This was 2 days ago I purchased  the one month subscription. While it does give me the option to "Save to device", Once I go into my phone's gallery it's as if the photo wasn't ever edited. Super aggravating because while I do enjoy the 'Premium Features', Now I can't even enjoy my edited photos from the app since it's acting up. Not to mention it also loading much slower to the point I force stop the app. And the Gag is IT ONLY STARTED WHEN I UPGRADED TO THE SUBSCRIPTION.  Please fix this issue. I'd rather just do without it if it's gonna cause me all this strife.

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

TOPICS
Bug, Import and share, Performance, Problem or error

Views

578

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Photos not Saving in Edited Format

New Here ,
Oct 25, 2019

Copy link to clipboard

Copied

I'm very annoyed. For reference I use my Samsung S9 with lightroom. I used to use the Free version of Lightroom and had no issues at all saving Edited photos to my phone. Well, I decided to upgrade to the $4.99 subscription since I do indeed use this App a lot and enjoy it so why not? 

 

This was 2 days ago I purchased  the one month subscription. While it does give me the option to "Save to device", Once I go into my phone's gallery it's as if the photo wasn't ever edited. Super aggravating because while I do enjoy the 'Premium Features', Now I can't even enjoy my edited photos from the app since it's acting up. Not to mention it also loading much slower to the point I force stop the app. And the Gag is IT ONLY STARTED WHEN I UPGRADED TO THE SUBSCRIPTION.  Please fix this issue. I'd rather just do without it if it's gonna cause me all this strife.

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

TOPICS
Bug, Import and share, Performance, Problem or error

Views

579

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 25, 2019 0
Advocate ,
Oct 27, 2019

Copy link to clipboard

Copied

Have you tried logging out and then logging back in since you purchased a subscription? 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 27, 2019 1
New Here ,
Oct 27, 2019

Copy link to clipboard

Copied

Thanks for your response, Melissa. Yes, I have tried logging out and still the same issue😪

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 27, 2019 0