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Photos not uploading to App on Android device

New Here ,
Mar 11, 2019

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I just downloaded Lightroom and went to add album, it let me put the title of album, then when click ok, nothing appears. When I go to add a photo, it takes me to my device photos and allows me to select the photo I want, but then still blank when it takes me back to where the albums are supposed to be.

Is there a trick for android devices or a setting I need to make on my device for the photos to appear?

Thank you!

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Photos not uploading to App on Android device

New Here ,
Mar 11, 2019

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I just downloaded Lightroom and went to add album, it let me put the title of album, then when click ok, nothing appears. When I go to add a photo, it takes me to my device photos and allows me to select the photo I want, but then still blank when it takes me back to where the albums are supposed to be.

Is there a trick for android devices or a setting I need to make on my device for the photos to appear?

Thank you!

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145

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Mar 11, 2019 1
Adobe Employee ,
Apr 10, 2019

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Hi carap57890397,

Sorry that images are uploading or importing into your albums in Lightroom mobile app.

Have you tried adding images from a different location other than "Camera" ?

Also, which version of Lightroom mobile are you using and have you tried reinstalling the application?

Thanks,

Akash

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