Please help - how can I stop the subscription

New Here ,
Dec 09, 2019 Dec 09, 2019

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Hi, there! Please help me to stop the subscription for mobile (iOS). I don't want to pay the subscription anymore, because I don't use the App anymore. 

Waiting for your reply.

 

Best regards,

Roxana

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LEGEND ,
Dec 09, 2019 Dec 09, 2019

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If it is an in-app purchase simply go to your subscriptions at the app store or iTunes.

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New Here ,
Dec 09, 2019 Dec 09, 2019

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The e-mail adress with whom I used to do the subscription isn't the same with that used for the icloud account. What can I do in this case? 😅

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LEGEND ,
Dec 09, 2019 Dec 09, 2019

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You will need your Apple ID otherwise you will need to request a password re-set.

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Adobe Employee ,
Dec 09, 2019 Dec 09, 2019

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Please see Apple's support page for info on how to cancel subscriptions you have purchased on your mobile device: https://support.apple.com/en-us/HT202039

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