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Premium account

New Here ,
May 25, 2020 May 25, 2020

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Hi, 

I know get "subscription expired" and every time I try to use I can't use premium content .

My subscription is up to date and on auto renewal, so no reason for it not to work.

I've tried the upgrade feature within the app, delete product and re install, still no luck .

please help me

 

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Adobe Employee ,
May 27, 2020 May 27, 2020

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Hello

I see a health Lightroom Mobile subscription from the Google Play store for your account.  Are you signed into Lightroom using the same email addresss you used to post to the forums?  Does it help to relaunch the app, or sign in again?

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New Here ,
Jul 21, 2020 Jul 21, 2020

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my adobe id: zuhair.tahan@gmail.com

i have same issue, subscribed to year plan premium but when signing in to the same id it shows that trial expired

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